Compliance & Safety
Held to a standard higher than ours.
Insured. Vetted. Trained. Audited. The boring details that make the cleaning quietly excellent.
Why this page exists
The work happens before the work.
Insurance, vetting, training, COSHH, audits — these are the parts of the job that never get photographed. They're also the parts that determine whether the cleaning is genuinely good or just dressed up.
Below is what we do, in plain language, so you know the answer before the question comes up at a procurement review.
The Six
Compliance, broken into six honest lines.
- 01
Insured & bonded
Comprehensive public-liability and employer's-liability insurance, plus bonding on every account. Documentation supplied on request.
- 02
DBS-checked operators
Every member of the team is right-to-work verified, identity-checked, and DBS-screened before they ever step on site.
- 03
BICSc-aligned training
Operators are trained to British Institute of Cleaning Science standards and continue on a structured e-learning programme month after month.
- 04
Commercial-grade, with eco on request
Commercial-grade products by default for clinical-quality results. Independently certified eco-conscious alternatives available whenever you'd prefer them.
- 05
HSE & COSHH compliant
Procedures aligned with HSE guidance and COSHH risk assessments for every product and every site. Documentation kept up to date.
- 06
Audited quality
Independent walk-throughs on a published cadence. If a finding falls short, we tell you before you notice — and we fix it.
On-site protocols
What happens on the floor, every visit.
Protocols are written per site, documented for procurement, and audited by us — not just promised in a sales meeting.
- 01Personal protective equipment (PPE) for every operator
- 02Regular health, wellbeing, and competency reviews
- 03Safe handling, storage, and disposal of cleaning chemicals
- 04Colour-coded equipment to prevent cross-contamination
- 05Emergency-response and lone-worker procedures
- 06HSE compliance and COSHH risk assessments per site
- 07Safety Data Sheets (SDS) for every product in use
- 08Site-specific method statements documented and signed
Environmental commitment
Eco-conscious on request — never as a marketing flourish.
We default to commercial-grade products because they hit the result. When clients ask for eco-conscious alternatives, we deliver them with real certifications — not a green logo on the bottle.
- 01Independently certified eco-products available on request
- 02Biodegradable, low-tox formulations whenever preferred
- 03Water-conservation practices built into procedure
- 04Energy-efficient equipment and battery-powered alternatives
- 05Single-use plastic minimisation
- 06Recycling and waste-stream separation at each visit
- 07Sustainable supply-chain partnerships
Documentation on request
Need the paperwork? We’ll send it before you ask.
Insurance certificates, COSHH assessments, method statements, training records — all available on request, no procurement chase-up needed.
Request documentation